Terms & Conditions
Last updated: 1 August 2026
These terms govern your use of the Shalive Solutions website. Where we supply software or services, the signed proposal, quotation or service agreement takes precedence over anything stated here.
1. Use of This Website
You may browse and use this website for lawful purposes. You may not attempt to gain unauthorised access to any part of the site or its infrastructure, introduce malicious code, or use automated means to scrape content at a rate that degrades service for others.
2. Information on This Site
Content is provided for general information. Product descriptions, screenshots, feature lists and statistics are indicative and may change as our products evolve. Nothing on this website constitutes a binding offer.
3. Quotations and Engagements
- Quotations are valid for the period stated on the quotation, and 30 days where no period is stated.
- Scope, deliverables, timelines, acceptance criteria and payment milestones are defined in the signed proposal.
- Work outside the agreed scope is estimated and approved in writing before it is carried out.
4. Payment
Invoices are payable within the period stated on the invoice. Applicable taxes are charged in addition. We may suspend services on accounts that remain overdue after written notice.
5. Intellectual Property
The Shalive Solutions name, logo, website content and our licensed software products remain our intellectual property. On full payment, you receive the licence or ownership rights specifically set out in your agreement — typically a perpetual or subscription licence to use the software, and ownership of your own data.
6. Your Data
Data you enter into systems we build or host remains yours. We process it only to provide and support the service, in line with our Privacy Policy. On termination we will make your data available in a standard exportable format.
7. Support and Warranties
We warrant that services are performed with reasonable skill and care, and that delivered software materially conforms to the agreed specification. Defects reported during the warranty period stated in your agreement are corrected at no charge. Support beyond that period is covered by an annual maintenance contract.
8. Third-Party Components
Solutions may include third-party hardware, software or cloud services. Those items carry their own vendor warranties and terms, which apply in addition to ours.
9. Limitation of Liability
To the extent permitted by law, our aggregate liability arising from an engagement is limited to the fees paid for that engagement in the twelve months preceding the claim. We are not liable for indirect or consequential loss, including loss of profit, revenue or data, except where such loss results from our wilful misconduct.
10. External Links
This website may link to third-party sites. We do not control and are not responsible for their content or practices.
11. Changes to These Terms
We may revise these terms. The revision date at the top of this page reflects the current version, and continued use of the website constitutes acceptance.
12. Governing Law
These terms are governed by the laws of India, and the courts of Tamil Nadu have exclusive jurisdiction over any dispute arising from them.
13. Contact
For any question about these terms, email info@shalivesolutions.com or call +91 91766 79203.